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Returns & Exchanges

Refund and Return Policy

Thanks for purchasing our products at https://lenswala.pk.

We offer a full money-back guarantee for all purchases made on our website. If the product you received is defective or not the same variation you picked during your checkout, you can get your money back or get a replacement product. You are eligible for a full reimbursement within 14 calendar days of your purchase.

When returning, the product must be received by us in the same condition that you received it in. Original tags, box, unworn, undamaged. After we receive your item, we will inspect the item(s) and process your refund if the item is in defective condition.  Your money will be refunded by the same method you paid for it. This may take between 15 and 30 business days, depending on your payment method.

After the 14-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

If you have any additional questions or would like to request a refund, feel free to contact us at [email protected]